What could a trainee searching for training tracks certified by Microsoft expect to discover? Undoubtedly, training companies ought to have a range of different options that cover the range of Microsoft certified training tracks. Try to review all your options with an advisor who knows about the requirements in the workplace, and can help you choose the most appropriate area to go with your personal characteristics. Confirm that your course is designed to your current skills and aptitude. A quality company will ensure that your training track is designed for the status you wish to achieve.

Getting your first commercial position can be a little easier with a Job Placement Assistance facility. Don't get caught up in this feature - it's quite easy for their marketing department to overplay it. The fact of the matter is, the huge shortage of staff in the UK is why employers will be interested in you.

However, what is relevant is to have CV and Interview advice and support though; and we'd encourage all students to update their CV as soon as they start a course - don't wait for when you're ready to start work. A good number of junior support jobs have been offered to trainees who are still learning and have still to get qualified. This will at least get your CV into the 'possible' pile and not the 'no' pile. The best services to help get you placed are usually independent and specialised local recruitment services. Because they only get paid when they place you, they're perhaps more focused on results.

Certainly make sure you don't put hundreds of hours of effort into your studies, only to stop and leave it up to everyone else to land you a job. Stand up for yourself and get on with the job. Channel as much energy and enthusiasm into landing your new role as you did to get trained.

Student support is absolutely essential - ensure you track down something offering 24x7 direct access to instructors, as not obtaining this level of support will severely put a damper on the speed you move through things. Many only provide email support (too slow), and phone support is often to a call-centre that will take the information and email an instructor - who will attempt to call you within 24-48 hrs, at a time suitable for them. This is all next to useless if you're stuck and can't continue and only have a specific time you can study.

As long as you look hard, you will find professional training packages which give students online direct access support at all times - including evenings, nights and weekends. Unless you insist on online 24x7 support, you'll very quickly realise that you've made a mistake. You may avoid using the support late at night, but what about weekends, late evenings or early mornings.

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